Help Center

How can we help?

Answers to the most common questions about Life Builder.

Getting Started

How does the AI coach work?

Life Builder's AI coach learns from your goals, daily actions, and progress patterns to deliver personalized guidance. It adapts to your pace and flags when you're off track. Like a coach who actually knows you.

What is the Daily Big 3?

Each day, Life Builder identifies the three highest-impact actions you can take to move toward your goals. These are prioritized by AI based on your current momentum, deadlines, and past patterns.

How long does onboarding take?

About 3–5 minutes. We ask a handful of questions to understand your goals and situation, then generate your personalized roadmap. You'll have your first Daily Big 3 actions the same day.

Features

Can I change my goals after onboarding?

Yes. You can add, edit, or remove goals at any time from the Goals dashboard. Your AI plan will update automatically to reflect the changes.

What is the Decision Simulator?

Describe a real decision — a job change, a move, a big purchase — and Life Builder's AI extracts the variables that matter, runs a simulation, and gives you a success probability, risk level, and concrete scenarios before you commit.

What's the difference between Pro and Premium?

Pro gives you unlimited goals, unlimited AI coaching, 20 Decision Simulator runs a month, and up to 5 active challenges. Premium raises that to 60 simulations a month, 15 active challenges, and priority support. See the Pricing page for a full comparison.

Do you offer team or business plans?

Our Elite plan is built for larger groups: unlimited Decision Simulator use, 1:1 strategy sessions, white-glove onboarding, and a dedicated account manager. Contact us at hello@lifebuilder.app for enterprise pricing.

Billing

How do I cancel my subscription?

Go to Dashboard → Settings → Billing → Cancel Plan. Your access continues until the end of the current billing period. No cancellation fees, ever.

Is there a free trial on paid plans?

Yes. All paid plans include a 14-day free trial. No credit card required to start.

Can I get a refund?

Yes. If you cancel within 7 days of a charge, email support@lifebuilder.app and we'll refund you in full, no questions asked.

Privacy & Security

Is my data private?

Your journal entries, goals, and personal data are end-to-end encrypted and private by default. We never sell your data. See our Privacy Policy for full details.

Can I export my data?

Yes. Go to Settings → Account → Export Data. You'll receive a downloadable archive of all your goals, journal entries, and progress history.

How do I delete my account?

Go to Settings → Account → Delete Account. All data is permanently deleted within 30 days. You can also request immediate deletion by emailing privacy@lifebuilder.app.

Still need help?

Our team is real humans who read every message. We respond within 24 hours on weekdays.

Contact Support